Covid19 Updates

Currently Covid-19 has not impacted our service. Deliveries and operations continue as normal in UK Mainland however, international services have been affected due to local restrictions.  We have implemented additional measures to help continue our services, protect staff and customers and ensure that essential supply chains within our regions remain operational.

We thank all our customers for their support during these unprecedented times and we will be updating this page regularly to ensure you are kept informed.

Should you have any questions please don’t hesitate to contact our Customer Service Specialists.

Yes, we are open and currently operating as normal and continue to deliver.

Our Customer Service Specialists are setup for remote working thus all our usual channels continue to remain open so that our customers always have someone to speak to.

At the moment there’s no impact on new or pending orders. Our carriers continue to deliver as normal however you may find or be notified via this page should the situation change. Should you wish to change your date of delivery you may contact us by clicking here.

To begin with Rigid hygiene procedures have been implemented throughout our supply chain.

Our suppliers and partners are committed to maintaining both customer and employee safety. In line with the Government guidelines, we have made some changes to our collection and delivery procedures which reduce the risk of infection by ensuring there is no direct or close contact between the customer and delivery drivers. These changes are being applied to all deliveries until further notice.

We would like to thank all our customers for their continued support and understanding to this ever-changing situation.

Yes we do. Should you wish to arrange a no contact delivery service you may email us through the contact us section on-site or by clicking here. This would need to be done at least 72 hours prior to your designated delivery date.

Yes, of course. We’re happy to hold your order in our warehouse until you’re ready to schedule a convenient delivery date. You may email us through the contact us section on-site or by clicking here in order to make the relevant arrangements.

Don’t worry at the moment during this period we are making no subsequent changes to our policies. We’re making every effort to ensure no interruption so that you have enough time to book a return with us.